Agencies are paid for judgement and speed. The first round is where both get squeezed: a recruiter can only phone so many candidates, and a client wants more than "trust me, they are good". White-label AI interviews for recruitment agencies turn the first round into evidence you can put your name on.
The agency problem
- Volume: too many applicants per role to phone-screen.
- Proof: clients ask why you shortlisted someone.
- Brand: candidates should see your agency, not a vendor.
- Speed: the first agency to present a good shortlist usually wins the role.
What white-label means in practice
In Critical Hive your workspace carries your name and colours:
- The candidate interview and invitation emails show your branding
- Reports and shortlists are yours
- Client share links give a client a read-only, branded shortlist with scores, evidence and integrity status, without candidate email addresses
- Roles are organised by client
- Unlimited team members on the agency plan
A workflow that works
- Brief: paste the job description; edit the competencies and questions with the client.
- Invite: send invitations by email or link, import a CSV, or bring candidates from your ATS.
- Screen: candidates interview in their own time; reminders chase no-shows.
- Review: read evidence and the integrity report; make your own calls.
- Present: share a ranked shortlist with the client, with a note.
- Reuse: with candidate consent, search your talent pool by skills for the next role.
How to talk to clients about it
Be open. Say that AI asks the questions and summarises evidence, and that a named consultant decides. Offer to show a sample report. Clients increasingly ask how AI is used; having a clear answer is a selling point.
Protect your candidates
- Tell candidates how the interview is assessed before they start.
- Offer a human interview instead.
- Set retention you are comfortable with and use legal holds sparingly.
- Handle selfies and any identity images as sensitive.
Read AI interviews and the Privacy Act for the checklist.
Pricing and economics
The agency plan covers 600 interviews a month shared across the team, with a stated price for extras. Run the numbers with our ROI guide using your own screen times and rates. See pricing.
Specialist niches: cyber and AI security
If you place cyber or AI-security talent, structured evidence is even more valuable, because clients want proof of depth. Our AI security hiring guide lists what to test.
FAQ
Can candidates tell it is not my own software?
The interview and emails carry your branding. We still recommend telling candidates plainly that an AI interviewer asks the questions.
Do clients see candidate contact details?
Client share links hide email addresses.
Can I use it for volume and specialist roles?
Yes. Use it as a structured first round and keep your human interview for the shortlisted few.
Next step
Download the presentation for agencies, or start a free pilot on a live client role.